In today’s fast-paced and technology-driven business landscape, a reliable IT infrastructure is not just a support function but a strategic asset. At Ace Infotech, we recognize the critical role that well-maintained IT systems play in ensuring operational efficiency, security, and business continuity. Our Annual Maintenance Contract (AMC) for Infrastructure Management Services is designed to provide businesses with a dependable, cost-effective way to manage their IT environment with minimal disruption and maximum performance.
What is AMC for Infrastructure Management?
An Annual Maintenance Contract (AMC) for Infrastructure Management is a formal agreement between your organization and a professional IT service provider, such as Ace Infotech, whereby we take the responsibility of managing, maintaining, and optimizing your entire IT infrastructure. This service covers all hardware devices, software platforms, networking equipment, power backups, security systems, and other IT assets critical to your daily operations.
An AMC is a service agreement that ensures your office’s IT infrastructure — including computers, laptops, printers, and networking — is regularly maintained and supported. It helps you prevent technical breakdowns, minimize downtime, and keep systems running efficiently. AMC services can be either Comprehensive or Non-Comprehensive, depending on the level of coverage you choose.
• Comprehensive AMC includes both service and hardware replacement. If any part fails, it is replaced at no extra cost (subject to contract terms). It provides complete peace of mind.
• Non-Comprehensive AMC covers only services and labor. Any hardware parts that need to be replaced are chargeable separately. It’s more affordable but requires separate payment for parts. Ace Infotech offers both options, based on your budget and technical needs.
Our AMC plans include:
• Preventive & breakdown maintenance
• Onsite and remote IT support
• Software updates and OS patches
• Antivirus support
• Network setup and troubleshooting
• System performance optimization
• Hardware health checkups
• Asset tracking & basic data protection
The exact inclusions vary depending on whether you choose Comprehensive or Non-Comprehensive AMC.
Here’s why an AMC is essential for your business:
• Keeps your systems healthy with preventive care
• Avoids unplanned downtime or data loss
• Saves time and resources on sudden repairs
• Predictable yearly IT maintenance cost
• Boosts performance and security of all devices
• Lets you focus on business without technical worries
It’s a smart investment for long-term IT health.
Yes. At Ace Infotech, we offer tailor-made AMC contracts — covering as few or as many devices and services as you want. You can choose between comprehensive/non-comprehensive, define your support frequency, and opt for add-on services as needed.
