Ace Infotech - Individual Service

Facility Management Services

ACE INFOTECH Facility management services are based on SLA model and are aimed for high infrastructure availability, better performance and higher security perspectives. FM incorporates frequent Services checks along with audits for the service deliverables when handling large and complex technology infrastructures. The services are combinations of onsite and offsite service delivery module to ensure that we meet customer requirements cost-effectively.

FAQs

Facility Management Services for IT refer to the proactive monitoring, management, and maintenance of an organization’s computer systems and infrastructure. It ensures that all desktops, laptops, servers, networks, and connected devices function smoothly and without interruption, enabling business continuity.

Unlike reactive IT support, our Facility Management Services are preventive and strategic. We don’t 2. Proposal: Based on the assessment, we offer you a tailored FMS plan. 3. Onboarding: Our team sets up management tools, defines workflows, and integrates with your operations. 4. Execution: Continuous support, tracking, and improvement begins. Frequently Asked Questions – Facility Management Services


  1. What are Facility Management Services in the context of IT and computers? Answer: Facility Management Services for IT refer to the proactive monitoring, management, and maintenance of an organization’s computer systems and infrastructure. It ensures that all desktops, laptops, servers, networks, and connected devices function smoothly and without interruption, enabling business continuity.

  1. How is your Facility Management Service different from regular IT support? Answer: Unlike reactive IT support, our Facility Management Services are preventive and strategic. We don’t just fix problems — we ensure they don’t arise in the first place. Our team continuously monitors performance, applies necessary updates, and optimizes system health to maintain efficiency, speed, and security.

Our services include:
• Health monitoring of systems and servers
• Preventive maintenance and updates
• Hardware and software optimization
• Networking and connectivity oversight
• Data protection and user access control
• Support for desktops, laptops, thin clients, and NAS boxes
• Issue detection and quick resolution

Yes. Whether it’s a small business setup or a large enterprise, we offer end-to-end management of all computing infrastructure including servers, workstations, network devices, and peripherals to ensure smooth, uninterrupted workflow.

Absolutely. Our proactive approach means potential issues are identified and resolved before they cause downtime. This results in maximum uptime and better productivity for your office environment.